Our labs are turning around swab samples within 24 hours of receiving these.
If you drop your kit at one of our dropoff sites before 6:30 am in our drop box, we transport samples daily at 6:30 am and they should all arrive at the lab by lunch time.
In most cases you will receive results the very same day, however if your sample requires processing multiple times (due to low cell count or other factors) then you will receive your results by 12:00 noon the next day.
If you drop after 6:30 am then simply add a day to the above turnaround times, so you can usually expect your results the following day.
The swab samples are tested in batches so therefore tracking individual samples is not possible.
Your results will automatically be uploaded, and you will normally receive an email to let you know when your certificate is available on your account.
If you have posted your sample, the lab will process this upon receipt of the sample. Again results being released upon the batches being completed.