You can check to see if your results have been returned at any point by checking your online account.
We send an email notification when results are available, however we recognise that some emails may go to spam or junk folders so you may want to periodically check yourself.
To check the status of your results, please
Log in to your account at https://travel.livingcare.co.uk/shop/my-account/orders/
Open your order by clicking on it
Scrolling down to "Results"
Viewing each of the results and their current status.
Results will move from "Not Tested Yet" to the test result (e.g. Negative) and a link to download your Report/Certificate will be available here too once the result it online.
